BMW Assist is a feature offered by BMW on the BMW 2007-M6 model car. This feature is designed to provide assistance in case of emergencies on the road or when the driver needs navigation assistance. BMW Assist allows drivers to contact a professionally trained BMW operator, who can provide quick and accurate assistance in emergency situations. Additionally, the feature also provides real-time navigation and accurate traffic information to help drivers reach their destinations easily and safely. Let’s discuss in more detail about BMW Assist on the BMW 2007-M6 car and how this feature can assist drivers in their daily lives.
BMW Assist provides you with various services. For example, the position data of your vehicle can be transmitted to the BMW Assist Response Center if an emergency call* has been initiated. Many BMW Assist services depend on the individually agreed contract. After your contract has expired, the BMW Assist system will be deactivated by the BMW Assist Response Center without you having to visit a BMW center. Following the deactivation of the BMW Assist systems, no BMW Assist service is available. The BMW Assist system be reactivated by a BMW center after signing a new contract.
Requirements
You can use BMW Assist when the following requirements are met:
- The installed BMW Assist system is logged in on a mobile phone network. This network must be capable of transmitting the services.
- To transmit position data, the vehicle must be able to determine the current position.
- A GPS signal must be available in order for BMW Assist to be activated and updated.
- You have placed an order for the BMW Assist service contract at a BMW center or BMW Assist Response Center and signed the service contract. Enabling must have been completed.
- BMW Assist is activated .
Services offered
The following services are available via BMW Assist:
- Emergency call: When you press the SOS button, a connection is established to the BMW Assist Response Center. The BMW Assist Response Center contacts you and arranges for further steps to help you.
- Automatic emergency call: Under certain conditions a connection is established to the BMW Assist Response Center directly following a serious accident. If possible, the BMW Assist Response Center then contacts you and arranges for further steps to help you.
- Roadside Assistance: You can call Roadside Assistance* of the BMW Group should you require help in the event of a breakdown. If possible, the vehicle and position data are transmitted in the process.
- BMW Customer Relations: For information related to your vehicle, call BMW Customer Relations.
- Tele Service: Data on your vehicle’s service status or necessary inspections are transmitted to your BMW center either automatically before a service due date or when you request a BMW service appointment.
- Unlocking vehicle: Inform the BMW Assist Response Center, e.g. if your remote control is not available and you want to have the vehicle unlocked.
- Vehicle search: After your vehicle has been reported to the police as stolen, the BMW Assist Response Center can locate its position. To do this, the vehicle electronics must be ready for operation.
In addition, you can be provided with other services, e.g. the information service or information on route planning, the traffic situation and the weather. Press the SOS button to contact the BMW Assist Response Center, see below. You also have access to the BMW Assist information service via the Internet.
Special features of services offered
The following special features apply to the services:
- The services offered are country-specific.
- Voice contact is established or data are transferred, depending on the equipment and the country. In some countries, it is possible to do both.
- The data transmitted can, for example, be the vehicle data, your current position or the data of the CBS Condition Based Service.
Using services
Contacting BMW Assist Response Center
You can contact the BMW Assist Response Center with the SOS button.
- Briefly press protective cover to open. With some vehicle equipment packages or in the Convertible, the arrangement of the switches and indicator lamps may differ somewhat.
2. Press the button for at least 2 seconds. The BMW Assist Response Center is contacted.
Breakdown assistance
- Press the MENU button. This opens the start menu.
- Move the controller forwards to select “Communication”.
- Change to upper field if necessary. Turn the controller until “BMW Assist” is selected and press the controller.
4. Select “Roadside Assistance” and press the controller.
If the location can be determined, the current vehicle position is displayed.
- Select “Start service” and press the controller.
The BMW Assist Response Center will connect you to the Roadside Assistance of the BMW Group.
Tele Service
Automatic service notification*
The data on the service status of your vehicle or on necessary inspections is transmitted automatically prior to the due date. You can check when the BMW center was notified.
- Press the MENU button. This opens the start menu.
- Press the controller to open the I menu.
- Select “Info sources” and press the controller.
- Select “Service” and press the controller.
- Change to upper field if necessary. Turn the controller until “Service requirements” is selected and press the controller.
6. Select “Service notification” and press the controller.
Manual service notification
You can transmit data on the service status of your vehicle to your BMW center if you want to make an appointment for service.
- Press the MENU button. This opens the start menu.
- Move the controller forwards to select “Communication”.
- Change to upper field if necessary. Turn the controller until “BMW Assist” is selected and press the controller.
- Select “Service Request”.
- Press the controller.
- Select “Start service” and press the controller.
The data relevant for service are transmitted. Your BMW center will contact you to set up an appointment for service.
Contacting BMW Customer Relations
For information on all aspects of your vehicle, you can contact BMW Customer Relations.
- Press the MENU button. This opens the start menu.
- Move the controller forwards to select “Communication”.
- Change to upper field if necessary. Turn the controller until “BMW Assist” is selected and press the controller.
- Select “Customer Relations”.
- Press the controller.
- Select “Start service” and press the controller.
You are connected to BMW Customer Relations by the BMW Assist Response Center.
Information service*
When you call the information service of BMW Assist, you can, for example, obtain information on current events, filling stations or hotels and have their phone numbers and addresses transmitted. Reservations can be made at many hotels directly by the BMW information service. The information service must be enabled separately by the BMW Assist Response Center.
Calling up information
- Press the MENU button. This opens the start menu.
- Move the controller forwards to select “Communication”.
- Change to upper field if necessary. Turn the controller until “BMW Assist” is selected and press the controller.
4. Select “Concierge” and press the controller.
- Select “Start Service” and press the controller.
The BMW Assist Response Center will connect you to the information service.
Displaying transmitted data
Select the received message if necessary and press the controller.
Dialing phone number or adopting address in destination guidance
- Select “Options” and press the controller.
- Select a menu item:
- With “Call” you can establish a telephone connection. This requires your Bluetooth mobile phone to be paired in the vehicle.
- With “Select as destination” you can adopt the address in the destination guidance of the navigation system.
Updating BMW Assist
Displaying and updating services
You will be notified of any changes in the services offered by BMW Assist. In this case you should update the services.
- Press the MENU button. This opens the start menu.
- Press the controller to open the menu.
- Turn the controller until “Settings” is selected and press the controller.
4. Turn the controller until “BMW Service settings” is selected and press the controller.
- Change to upper field if necessary. Turn the controller until “Service Status” is selected and press the controller. The current services available from BMW Assist are displayed.
- If applicable, select “Options” and press the controller.
7. Select “Update services” and press the controller.
Blocking services*
If you block the services, the connection to BMW Assist is deactivated.
- Press the MENU button. This opens the start menu.
- Press the controller to open the menu.
- Turn the controller until “Settings” is selected and press the controller.
- Turn the controller until “BMW Service settings” is selected and press the controller.
- Change to upper field if necessary. Turn the controller until “Service Status” is selected and press the controller.
- Select “Options” and press the controller.
- Select “Terminate services” and press the
controller.
The use of BMW Assist is blocked, and the current vehicle position will not be transmitted during an emergency call*. To cancel blocking and reactivate BMW Assist, see below. This does not affect the contractual agreements. Reactivate BMW Assist if necessary to log on again.
Activating BMW Assist
For you to be able to use the services of BMW Assist, BMW Assist must be activated.
Requirements
- Make sure that the vehicle can determine its current position. Reception is best when you have an unobstructed view to the sky.
- Leave radio readiness switched on while connecting to the system.
Activating
- Press the MENU button. This opens the start menu.
2. Press the controller to open the I menu.
3. Turn the controller until “Settings” is selected and press the controller.
4. Turn the controller until “BMW Service settings” is selected and press the controller.
- Change to upper field if necessary. Turn the controller until “Service Status” is selected and press the controller.
- Select “Enable services” and press the controller. BMW Assist is activated and the data exchange with
the BMW Assist Response Center begins.
Activation takes a few minutes. The status is displayed on the Control Display. If you open another menu, the activation process continues to run in the background.
Displaying vehicle data
When BMW Assist is activated, the license plate and the vehicle identification number of your vehicle can be displayed.
- Open the start menu.
- Press the controller to open the I menu.
- Select “Settings” and press the controller.
- Select “BMW Service settings” and press the controller.
- Change to upper field if necessary. Turn the controller until “Profile” is selected and press the controller.
